Returns Policy

Phone Stand Pro Returns Policy

We want you to be completely satisfied with your purchase at Phone Stand Pro. If for any reason you are not, we offer a straightforward returns process to ensure your peace of mind.

1. Eligibility for Returns

Our return policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Discounted or sale items
• Items not in original condition or packaging

3. Initiating a Return

To start a return, please email us at [email protected] with your order number and reason for the return. Our customer support team will provide instructions and a return address. Please do not send your purchase back without first contacting our team, as unauthorized returns may not be accepted.

4. Refund Process

Once your return is received and inspected, we will send you a confirmation email. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days. Please note that depending on your bank or credit card company, it may take additional time for the refund to appear in your account.

5. Exchange Policy

If you wish to exchange an item, please let us know by emailing [email protected]. We will arrange for a return of the original item and provide guidance on how to place a new order.

6. Shipping Costs for Returns

Unless your item is faulty or incorrect, you will be responsible for covering the shipping costs for returning your item. Original shipping costs are non-refundable.

If you have any questions or require further assistance, don’t hesitate to reach out to us at [email protected].